Stories

Access to products and services continues to expand

Whang to lead fixed income, capital markets and working capital finance businesses

Alicia Lopez leads the team that manages the bank’s translations.

TravelBank-powered Commercial Rewards Card offers a seamless digital experience for middle market companies

Named Business of the Year by the Wisconsin LGBT Chamber of Commerce, Hinckley Productions creates videos for international brands and local small businesses alike.

The truck is on a summer road trip across California, Washington and Oregon communities

Whang to lead fixed income, capital markets and working capital finance businesses

Named Business of the Year by the Wisconsin LGBT Chamber of Commerce, Hinckley Productions creates videos for international brands and local small businesses alike.

Abby Losordo uses her background as a counselor and cancer patient navigator to help ensure U.S. Bank digital tools are accessible to everyone, including those who use assistive technology

Joanna Garcia draws on her experience as a Cuban immigrant

U.S. Bank programs with a college and high school in Ohio give students hands-on experience in information security

Banker and her husband go above and beyond to help families in their community

Bass Furniture is one of the few Black-owned, independent furniture stores in the Midwest

How the global chief ethics officer for U.S. Bank is leading the way

The bank ranks on the overall DiversityInc Top 50 list and specialty lists for the fifth consecutive year

The gifts are part of the U.S. Bank Driven to Serve initiative done in partnership with the Freedom Alliance

This #SmallBusinessMonth, U.S. Bank shares stories of resiliency and success

Students in the California program learn, teach financial education, perform community service

The grant program aims to help students gain experience and learn new skills to overcome financial challenges

Head of North American Operations for Elavon says follow your heart when giving to your community

The program for associates of partner law firms who are early in their careers is part of the law division’s diversity, equity and inclusion initiatives

Tennessee employees, including one whose son has autism, volunteer at autism awareness event

Students in the California program learn, teach financial education, perform community service

During Financial Literacy Month and beyond, U.S. Bank is committed to financial literacy across the country in cities of every size

For the third consecutive year, U.S. Bank receives the prestigious retail banking statewide accolade

In 2022, U.S. Bank focused on a set of initiatives to help individuals and families build wealth

Solution Allows Clients of Both Companies to Easily Send Faster Payments Within Their Existing Kyriba Dashboard

Members of the U.S. Bank team share insights on what they saw and heard as the three-week event returns to an in-person format

The bank also secures first ETF European client

Rolled out in the early stages of pandemic, the customer-centric feature has proven to be extremely popular long-term, with consistently high customer satisfaction scores and new video features

Marcus Brown works to expand access to capital

Through the U.S. Bank HOME program, U.S. Army Sergeant Xanthin Luptak receives 23rd home donation — and first in Tennessee

Data engineer Aanik Lohani has beaten some of the top pickleball players in the world

With hackathons, U.S. Bank brings together technologists and business experts to develop solutions that meet client needs.

Kristy Carstensen builds on the belief that a diverse team is strong and agile.

Cheri Kay Getz landed a role as the first woman in branch maintenance in the early 1980s, proving she could perform the same work as her male colleagues

Members of a team that pitched U.S. Bank executives their app ideas in 2018 have gone on to focus on science, technology, engineering and math in their college studies.

The Ethisphere Institute recognizes U.S. Bank for the ninth consecutive year

Veteran employee aims to bring greater diversity to her team

Eco-friendly U.S. Bank Visa® debit cards make a difference to our oceans and in communities around the world, one card at a time

Multilingual staff impacts customers and surrounding community.

The updated Business Essentials Dashboard creates a more seamless experience for businesses at their fingertips.

New offering gives collateralized loan obligation clients comprehensive insights for more streamlined and effective trade structuring.

California customers to enjoy greater convenience, improved technology and continued focus on building strong communities, he says.

Mariam Abrahams reflects on her leadership path at the bank

A team of U.S. Bank colleagues participated in the inaugural Play for Inclusion 3v3 Wheelchair Basketball Charitable Tournament in Milwaukee.

U.S. Bank Access Home program aims to bring greater diversity to mortgage teams.

The initiative, launched in 2021 as part of U.S. Bank Access Commitment, has already served more than 1,000 businesses in 2022.

The company topped its industry for the 13th consecutive year.

Deepening business relationships and creating simplicity through digital tools and services.

Q&A with Pari Sawant, Elavon’s chief product officer.

U.S. Bank is first large bank to automate direct deposit switching.

Ranked #1 by a consensus of benchmarking firms, the app just keeps getting better – and extending its lead.

The U.S. Bank team returns to the first in-person CES show in Las Vegas since 2020 to check out the latest trends and technology.

Nearly 10,000 U.S. Bank client accounts migrated to new custody platform.

Kaalund will lead the bank's branch and small business teams across its 26-state footprint.

Through one employee's family with a bright spirit of giving, everyone shines.

Somani, who leads the U.S. Bank Payment Innovation Studio, talks about what instant payments mean for businesses and consumers alike.

Fargo, North Dakota-based U.S. Bank employees Mandii and Matthew Sturlaugson are each on track to volunteer more than 1,000 hours this year alone.

U.S. Bank has appeared on the list each year since it began in 2010.

The nonprofit job training program helps provide meaningful opportunities to veterans, transitioning service members and military spouses.

U.S. Bank Adoption Assistance Reimbursement and Parental Leave Programs give employees financial support and time.

Investments U.S. Bank has made in support of Black-owned businesses includes the creation of business access advisors, who can expand networking and business development opportunities for Black business owners.

U.S. Bank is working to create an inclusive workplace where all employees can thrive.

Videos from across the country will be released over the next five months on U.S. Bank social media channels.

Meet the U.S. Banker helping to make community possible with The New Children’s Museum and across the nation.

One of the first banks to directly embed its own payment tools within Microsoft Dynamics 365, U.S. Bank delivers easy-to-implement, efficient payment capabilities.

With help from fintech partnerships and acquisitions, U.S. Bank is combining banking, payments and software into a suite of holistic solutions that are delighting customers and driving loyalty.

He says he is having “too much fun to stop now.”

The American Opportunity Index, launched by the Schultz Family Foundation, Harvard Business School and Burning Glass Institute studies the progress of workers without a college degree.

Scott Lippert, who leads Payment Services Operations and the U.S. Bank Proud to Serve business resource group, recognized as a notable military veteran executive.

Milena Kohlhofer will help identify blockchain products that add efficiencies to capital markets business and advise Corporate & Commercial Banking clients on blockchain solutions.

The Cheech Marin Center for Chicano Art & Culture of the Riverside Art Museum is a public-private partnership with renowned comedian and Chicano art collector Cheech Marin, RAM and the City of Riverside.

The publication recognized Gunjan Kedia, Kate Quinn and Vanessa Angeles and awarded U.S. Bank a Top Team honor.

Expanded digital capabilities simplify and streamline the experience.

The new online banking tool provides a forecast of account balances up to 90 days ahead, as well as a 90-day historical view, giving clients important information to help plan for their business.

Stephanie Wenkel and her team helped create the bank’s digital mortgage portal, which has won accolades for its ease of use for consumers.

Notable programs on this year’s Seramount survey include benefits and childcare, employee support programs, and paid time off and leaves.

Next generation Point-of-Sale platform combines unique, pay-as-you-go pricing and ease-of-use to support modern small business owners.

Interns’ calendars are packed with workshops, volunteering, networking with leaders, and more.

Dhiren Patel talks about what drives him – and opportunities for change.

The bank has hired more than 100 graduates from the nonprofit job-training program, many of whom have risen through the ranks.

Effective later this year, all employees in the U.S. and Canada will make at least $20 per hour as part of the bank’s continued investment in its people and businesses.

Dealerships can now receive funds from sale instantly, seven days a week.

Pat Ramge leads new team and Kim Abreu joins as senior vice president.

The company also recognized by Disability: IN “Best Place to Work for Disability Inclusion” for the fifth consecutive year.

Somani, who leads the U.S. Bank Payment Innovation Studio, talks about what instant payments mean for businesses and consumers alike.

U.S. Bank provides volunteers and job opportunities through the San Francisco LGBT Center.

In-person Pride events return with renewed energy.

Business travel is coming back. But filing manual expense reports may not be.

The bank continues to rank on specialty lists and the overall DiversityInc Top 50 list for the fourth year.

Offering provides simple ways for small businesses to manage their finances and operations.

Jonathan Franklin, an employee based in Harvey, North Dakota, and his wife, Nicole, opened the first and only counseling center within 60 miles of the rural town after a spate of suicides.

On April 18, the size limit on real-time payments increased tenfold, making RTP a viable option for more transactions.

U.S. Bank is one of five organizations housed within the Bellevue University center as part of a unique partnership.

Weeklong festivities in tornado-stricken town included surprise deliveries, ribbon cutting and community event.

Estamos haciendo que la banca digital para nuestros clientes de habla hispana sea más fácil y más simple.

Real-time payments solution enables individual investors to move money in and out of their brokerage accounts securely, instantly and 24/7/365.

South Minneapolis branch features the bank’s latest look and feel, along with a community room for neighborhood groups and nonprofits.

In honor of Mother's Day, employees share advice for life, celebrate working at U.S. Bank.

Sadhvi Subramanian’s unique career path brings her to U.S. Bank to lead the CRE East region.

We are making it easier and simpler for our Spanish-speaking customers to bank digitally.

The head of U.S. Bank Global Banking talks about the value of change and highlights opportunities for buyers and sellers as we enter a new phase of everyday life.

Building a Commercial Real Estate office in one of the country’s most competitive CRE markets takes dedication, knowledge and experience. Kim McKee explains how she did it, while also growing the portfolio from zero to multi-billion dollars.

The Ethisphere Institute recognizes U.S. Bank for the eighth consecutive year.

American Banker names Kristy Carstensen one of the Most Influential Women in Payments.

Saim Malik uses his skills to assist Afghan Welcome Home Project of Central Illinois.

U.S. Bank to pay refiners and wholesalers, provide bulk fuel buyers with extended terms to make payment.

Companies join forces to drive U.S. Bank’s transformation to the cloud with Microsoft Azure, build foundation for new experiences for customers and employees.

U.S. Bank Project Manager Ted Gamble ran 200 miles to raise funds for a non-profit that creates jobs in Haiti involving recovered ocean-bound plastic.

Kristen Long organizes Valentine’s Day gift donations for kids at East Tennessee Children’s Hospital in gratitude for her daughter’s successful cancer treatment.

Over the past three years, Brittny Ferguson has logged nearly 500 volunteer hours and won "Volunteer of the Year" from Junior Achievement of San Diego.

The company topped its industry for the 12th consecutive year.

Customers report 97% satisfaction when using our industry-leading cobrowse feature.

Read more about the Human Rights Campaign Foundation index.

2020-21 reverse mentoring cohort kicked off in March 2020, just as world dramatically changed.

In the new center, U.S. Bank will provide free coaching to help clients connect to their goals, visualize them throughout their lives and identify the right steps toward pursuing those goals.

At U.S. Bank, Brenda Aranda found a workplace and culture that values wellness and work/life balance.

Consumer availability in Q1 2022 is expected to spur biller use of convenient Request for Payment tool.

The annual technology trade show is a key signifier of emerging trends.

The Insider Intelligence accolades follow a slew of honors for the bank in 2021.

Consumer availability in Q1 2022 is expected to spur biller use of convenient Request for Payment tool.

Employees’ agility, compassion and volunteerism make a huge impact.

Her charge is simple: Help U.S. Bank customers achieve their goals, whether financial or otherwise.

Nas Iqbal is deployed in Kuwait and was sent to support the emergency evacuation in Afghanistan.

U.S. Bank employees share impact of their involvement with Home Start in San Diego.

Bank Director ranks company among the 10 Best National Banks.

Independent research and advisory firm Forrester the latest to acknowledge the U.S. Bank Mobile App.

Solution helps businesses instantly provide virtual corporate cards to customers, employees and contractors.

The firm is the third recipient of the annual award, which recognizes one of the Law Division’s preferred law firms for advancing diversity in the legal profession.

Carolina Fintech Hub has placed 113 participants in tech jobs around Charlotte, N.C.

U.S. Bank has appeared on the list each year since it began in 2010.

Market with less than 350 employees volunteers 1,200 hours during annual companywide campaign to provide direct support to nonprofits.

Businesses can now offer this simple, secure, real-time payment option to their customers.

The department’s initiatives to advance equal access to justice and foster equity in the legal profession have received recent acclaim.

First-of-its-kind arrangement expands alliance between U.S. Bank and State Farm.

U.S. Bank ranks second among American-based financial services companies and No. 72 overall.

We’re creating an industry-leading experience for people with disabilities.

The publication recognized Gunjan Kedia, Kate Quinn and Jodi Richard.

U.S. Bank is now connected to the Akoya Data Access Network – the first since February’s acquisition. The move unlocks new, quicker and more secure options and helps put control over personal financial data back in the hands of consumers.

NYDIG will act as sub-custodian.

The publication recognized Gunjan Kedia, Kate Quinn and Jodi Richard.

Publication also recognized U.S. Bank as “Best Big Bank” in 12 states.

Celebrating the life and legacy of U.S. Bank General Clerk Norris “Whitey” Mendenhall.

Industry benchmarking firm Keynova Group ranks U.S. Bank #1 overall in mobile banking, including #1 for mobile app.

Flora Rees-Arredondo weaves culture and identity into her visual art, including her design for our new debit card.

We are investing in the future of fintech and accelerating our dedicated fintech engagement team.

U.S. Bank private wealth advisor Tyree Walton spends weekends officiating college football games.

The owner of a growing dessert catering business has received financing from U.S. Bank partner Grameen America.

U.S. Bank honored by Small Business Administration Minnesota District and Colorado Governor.

Looking back on rolling out our first companywide giving platform with a nationwide relay five years ago.

Companies can quickly provide access to a corporate card as well as set spending limits and expiration dates.

Investments include special bonuses, raises and health care enhancements for employees.

Relyea will work across our company to develop strategic assessments of emerging technologies and products.

Nallasivan joins the bank with years of experience in customer experience-focused data and analytics.

Richard will join the company's Managing Committee and report to Chairman, President and CEO Andy Cecere.

Banks evaluated on customer service, savings and checking accounts, and digital tools during COVID-19 pandemic.

The annual Twin Cities Business Magazine feature honored three leaders in 2020.

We’ve grown into one of the largest players in the space over the past decade under Bill Mulvihill.

Mark Runkel is experiencing firsthand the long-term impact of Special Olympics and its Polar Plunge.

His initial focus will be maximizing the use of RTP® and Zelle® throughout the company.

The U.S. Bank executive focuses on building teams at work and in the community.

The business is part of Corporate & Commercial Banking.

Continues expansion of world-class digital capabilities for small businesses.

First mobile solution to push virtual cards to mobile wallets for businesses.

Corporate & Commercial Banking is one of four main business lines at the company.

Businesses gain simplicity, efficiency and ability to compete in rapidly-growing digital marketplace.

The national charter for predecessor First National Bank of Cincinnati was signed in 1863.

Ian Eslick is head of enterprise engineering, technology strategy and modernization at U.S. Bank.

Our open source leader is using the strength of the software community to drive continuous innovation.

This summer, our 16 master’s-level summer interns are competing in a case competition to support Flavia Moore and Crawling Crab during the post-pandemic recovery.

Collaboration with nCino will result in an easy-to-use platform with greater efficiencies for clients through entire lending process.

The U.S. Banker is a regular fixture of the nonprofit scene.

New York City leader talks about her immigrant parents’ influence and her new role at one of the largest banks in the United States.

Seramount, formerly Working Mother Media, publishes the list annually.

Our consumer digital leader is hiring customer-obsessed colleagues to shape the U.S. Bank Mobile App and more.

Chris Taylor is channeling his passion and our core values to make a difference in his community.

A recent makeover is the latest in how employees make sure the branch reflects its surrounding community.

Glynda Dickinson turned to an old bank vault and new technology to help customers.

The personal finance publication also named U.S. Bank the best mortgage lender for ages 18-34.

Kedia is working to promote diversity and inclusion in banking.

He draws from his past to shape his present and future as a leader at U.S. Bank.

How one banker has overcome adversity and prospered thanks to a steady job and personal determination.

U.S. Bank provides employees with paid time off to spend volunteering in their community.

The marketing campaign analyst and avid runner raised money for a nonprofit combatting human trafficking.

The senior risk management executive shares his view from inside a 2020 Best Place to Work for LGBTQ Equality.

We continue to invest in the community as part of its expansion in Charlotte.

The U.S. Bank mortgage leader reflects on how its passage opened the door for his family.

Based in Denver, the ski industry expert and theater fan leads a national team serving middle market clients.

From defying unwritten rules to shaping those written, Kathy Goucher left her mark on U.S. Bank.

U.S. Bank has partnered with Technovation for the past three years to help introduce girls to technology careers.

The new data is from the proprietary and third annual Healthcare Payments Insight Report from U.S. Bank.

During Hispanic Heritage Month, U.S. Bank is recognizing Latinos helping one another realize their aspirations.

Carmen Saldivar-Montano joined our company during high school through the Cristo Rey work study program.

New live video enhancements give customers support and guidance from their local branch banker, wherever they are.

The branch is located in the first officially recognized LGBTQ+ neighborhood in the United States.

David Little is one of eight annual recipients of the nonprofit’s Gold Leadership Award.

U.S. Bank employees used paid volunteer time off to lend a hand in their community.

The pandemic has brought an urgency to tackling what have been taboo conversations for many families.

We teamed up with Microsoft and nonprofit Women in Voice for a virtual hackathon event.

U.S. Bancorp subsidiary pivots to meet digital needs of its more than 1 million customers worldwide.

The acquisition is part of Elavon’s strategy to help customers become more digital, efficient.

The Royal British Legion is using cashless terminals to collect donations supporting service members and families.

We are committed to supporting veterans and their families.

Elavon CEO Jamie Walker says acquisition will benefit customers of both companies.

King spoke about living as a legacy to parents Dr. Martin Luther King Jr. and Coretta Scott King.

The list has been a cultural staple for nearly five decades.

We are growing our role as a leader in financing the ski industry under Jennifer Kaufman.

Our chairman, president and CEO recently spoke with the Minneapolis/St. Paul Business Journal.

U.S. Bank intern Ryan Poehler is paying it forward on campus and grateful for those who have done the same in the workplace.

We donated $20,000 to create a new makerspace for Girls Inc.’s STEM program.

Lawlor brings more than 25 years of industry experience.

Wippler succeeds John Stern, who was appointed president of our Global Corporate Trust and Custody business last month.

The Top Companies 2021 list recognizes companies that both attract and invest in talent.

We won the top honor in three U.S. regions: Great Lakes, Plains and Southwest.

The rapid integration enables improved choice and flexibility for customers when linking third-party apps with their accounts.

Our travel rewards credit card launches as desire to travel again takes off.

Angela Ratliff and Anu Somani were honored by American Banker and PaymentsSource, respectively.

The company also placed on many specialty lists including: Board of Directors, ESG and Philanthropy.

This feature further enhances our leading corporate accounts receivable automation service.

We also placed on three specialty lists.

SPACs have grown in popularity from a specialty niche market to a global, multibillion-dollar vehicle.

Business Insider Intelligence also named the recently rebuilt app No. 2 overall, up nine spots.

Earlier this year, we launched a new passive currency hedging service powered by Lumint technology.

We’re launching three new initiatives to meet growing needs of clients.

AP Optimizer connects businesses to the established Bottomline Paymode-X network of 450,000 suppliers.

Agreements will make it easier, faster and more secure for customers to connect their account information.

The card offers rewards for takeout and delivery, as well as streaming services.

The U.S. Bank innovation team has made it an annual part of our research efforts to attend CES.

Those navigating reduced income when a partner loses a job during the pandemic may be eligible to receive a grant.

Eduardo Arteaga will compete at the FIS Nordic World Ski Championships 2021 in late February.

Martin brings twenty years of industry experience and an established record of success.

He talks about the purpose driving his role, which includes frequent interviews with national media outlets.

We're proud to be a national partner of the Human Rights Campaign and the HRC Foundation’s Transgender Justice Initiative.

Krystal Dillard is on a mission to encourage healthier eating options.

Ford brings more than two decades of industry experience.

She was part of a Top Team recognized by American Banker’s Most Powerful Women in Banking and Finance program.

The annual conference is a hot spot for discussing culture and its impact on business and consumers.

We pledge to do our part to combat biases and acts of violence against Asian American and Pacific Islander communities.

Martin will lead the Commercial Banking group in the St. Louis market.

Kedia is vice chair of Wealth Management and Investment Services at U.S. Bank.

The patented Pay Yourself First feature gives customers intelligent recommendations to increase savings.

Stern, a 20-year veteran of U.S. Bank, will assume the role effective May 17, 2021.

The regional Commercial Banking leader’s expanded portfolio at U.S. Bank spans from Pacific Northwest to the Rockies.

Our retail payments head Steve Mattics discusses the design process behind the new U.S. Bank Altitude Go.

Venturo and U.S. Bank recognized for new innovations developed in 2020.

New partnership with Minneapolis College includes recent hackathon, scholarships, guest lectures and more.

Welsh joins the bank from a consulting firm where he specialized in financial services and the consumer experience.

The Ethisphere Institute recognized U.S. Bank for the seventh consecutive year.

U.S. Bank among first banks to use The Clearing House's new real-time payments system.

The annual list is published by Payments Source.

Our contactless payment solution is now available through Sourcewell.

We’re also rebuilding in our hometown Minneapolis to continue to support customers.

Digital checking account openings up 200% year-over-year following launch of new application experience.

Customers can borrow between $100 and $1,000 with no hidden fees.

New process is designed to serve single-owner businesses seeking up to $250,000.

The bank is partnering with Girl Scouts of Western Ohio to provide hands-on training at its Cyber Defense Center.

We partnered with fintech company Alacriti.

Dynamic Dozen reverse mentoring program connects U.S. Bank with next generation of consumers.

Agreement will allow customers to connect their data using an application programming interface.

The executive appointments further our commitment to people, diversity, equity and inclusion, and business transformation.

Executive Chairman Richard Davis to retire from the Board of Directors at Annual Shareholders Meeting.

The community affairs manager channels her uncle and grandmother both personally and professionally.

It makes funds available faster and more often as merchants receive payments from customers.

We rebuilt the app from scratch based on insights from customers.

The app now also has a Spanish language option.

A unique voice-forward approach will give customers a simplified, intuitive way to bank unlike any other – just ask.

He says he is having “too much fun to stop now.”

The Harris Poll ranking polled Americans on resolve, trustworthiness, responsiveness and permanence.

Godridge and Kelligrew have co-led the division for the past four years.

U.S. Bank recently created the new role.

The hometown bank’s employees are helping visitors make the most out of their time in the Twin Cities.

U.S. Bank Fraud Risk Analyst Adam Chinnock has volunteered more than 230 hours as a firefighter this year.

Accessibility consultant Christina Granquist shares how designing for disabilities shaped the new voice assistant in the U.S. Bank Mobile App.

Ahmad is among a number of U.S. Bank employees who have helped the country respond to COVID-19.

U.S. Bank employees reflect on attending the big game when it came to Minneapolis in 1992.

It is a series of initiatives across the business to increase wealth building opportunities, starting with the Black community.

The company topped its industry and was recognized among all companies for management quality.

The magazine publishes the list annually.

Chad Schrieber wants to help others avoid what his father and family have gone through.

Digital portal makes it easier to upload documents, retrieve asset and income information.

The annual list is based on independent surveys.

Our top priority is to keep people safe.

John McCoy is thriving at U.S. Bank and takes pride in calling himself a banker.

Cecere has been with U.S. Bank since 1985 and has served as president and chief operating officer since January 2016.

The continually improving feature is one of many ways that we have served customers amid the pandemic.

Our Minnesota-based company, and banking itself, looked very different the last time the big game came to town.

U.S. Bank summer intern Ben Stevenson writes about his experience working virtually amid COVID-19.

We’ve relied on both technology and ingenuity to serve customers amid the pandemic.