Case study: U.S. asset manager expands to Europe

August 22, 2023

As asset managers grow in an ever-changing market, they need partners who can adapt to their evolving requirements. Learn how we enhanced our global fund solution to help a client achieve their goals.

Business challenge

One of the largest global asset managers, managing a variety of equity, fixed income, private equity and hedge fund strategies, expanded their product range to include all principal global fund jurisdictions. They also extended their fund product to include public and private markets catering to a global retail and institutional client base.

As this manager grew, they knew they’d need a global service provider that could support their evolving jurisdictional and product needs while still maintaining the highest level of customer service.

Our solution

Over the past 20 years, the manager established a strong, satisfied partnership with our team at U.S. Bank, who services their U.S.-based products. As they grew, they knew they could continue to rely on us and our multi-jurisdictional infrastructure for the specialized global support their product expansion required.

“To meet increasing demand from our clients, we strategically expanded both our product offering and regional regulatory authorization where required,” says Alan Doyle, global head of product for U.S. Bank Investment Services.

We’re now able to provide a comprehensive, holistic global solution – which includes in-market teams in Ireland, Luxembourg and Guernsey.

Global presence

In 2014, we launched our service capability for Guernsey-domiciled funds, and we successfully transitioned the client’s Guernsey funds from their previous provider to our platform. This included a conversion of fund services and custody, as well as the addition of corporate trust services. In 2020, we opened our Luxembourg office to service Luxembourg-domiciled funds, and our teams commenced servicing their first mandate for this client in 2022 with services including general partner accounting and financial statements provided from Luxembourg.

“The service delivered on our European-domiciled product has matched the high level of service standards we were accustomed to with our funds in the U.S.”

- Finance Director, New York

Comprehensive solutions

With a variety of strategies and products, our client was able to take advantage of the comprehensive suite of services offered by a large, global institution. In addition to the core fund administration services, the client benefits from:

Depositary services
Custody solutions
Account banking services
Loan administration services

Using a single, multi-functional provider working on the same systems drives a more efficient client experience than engaging multiple disconnected firms.

Results

U.S. Bank delivers a customized service model to meet the requirements of fund managers, their investors and their evolving fund structuring needs.

“We can place the client’s administration and operational teams in their same U.S. time zones to support convenient and efficient communication and to enable consistent product support where requested,” Doyle says.

Their operational teams are comprised of tenured, knowledgeable professionals who have the specialized expertise to service their specific fund products.

Staff in our European locations carry out specific primary or support tasks and work closely with U.S.-based teams. Leveraging the same global technology solutions across all U.S. Bank teams, our client receives a consistent, integrated experience for their global fund servicing requirements.

You deserve a partner that can continuously support your changing business needs. U.S. Bank has the expertise and resources to serve as your trusted global service provider. Contact us for more information on our comprehensive suite of services.

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Disclosures

U.S. Bank Global Fund Services is a wholly owned subsidiary of U.S. Bank, N. A. Custody and lending services are offered by U.S. Bank, N.A.

U.S. Bank Global Fund Services (Ireland) Limited is registered in Ireland, Company Number 413707. Registered Office at 24 - 26 City Quay, Dublin 2, Ireland. Directors: Linda Gorman, Rose Clear, Brett Meili (USA), Joe Neuberger (USA), Padraic O'Connor, Christine Waldron (USA) U.S. Bank Global Fund Services (Ireland) Limited is regulated by the Central Bank of Ireland.

U.S. Bank Global Fund Services (Guernsey) Limited is licensed under the Protection of Investors Law (Bailiwick of Guernsey), 1987, as amended by the Guernsey Financial Services Commission to conduct controlled investment business in the Bailiwick of Guernsey.

U.S. Bank Global Fund Services (Luxembourg) S.a.r.l. is registered in Luxembourg with RCS number B238278 and Registered Office: Floor 3, K2 Ballade, 4, rue Albert Borschette, L-1246 Luxembourg . U.S. Bank Global Fund Services (Luxembourg) S.a.r.l. is authorised and regulated by the Commission de Surveillance du Secteur Financier.

U.S. Bank National Association is not responsible for and does not guarantee the products, services, performance or obligations of its affiliates.

U.S. Bank Global Corporate Trust is a trading name of U.S. Bank Global Corporate Trust Limited, U.S. Bank Trustees Limited and Elavon Financial Services DAC (each a U.S. Bancorp group company). U.S. Bank Global Corporate Trust Limited is a limited company registered in England and Wales having the registration number 05521133 and a registered address of 125 Old Broad Street, Fifth Floor, London, EC2N 1AR. U.S. Bank Global Corporate Trust Limited, Dublin Branch is registered in Ireland with the Companies Registration Office under Reg. No. 909340 with its registered office at Block F1, Cherrywood Business Park, Cherrywood, Dublin 18, Ireland D18 W2X7. U.S. Bank Trustees Limited is a limited company registered in England and Wales having the registration number 02379632 and a registered address of 125 Old Broad Street, Fifth Floor, London, EC2N 1AR. Elavon Financial Services DAC (a U.S. Bancorp Company), trading as U.S. Bank Global Corporate Trust, is regulated by the Central Bank of Ireland. Registered in Ireland with the Companies Registration Office, Reg. No. 418442. The liability of the member is limited. Registered Office: Block F1, Cherrywood Business Park, Cherrywood, Dublin 18, Ireland D18 W2X7. Directors: A list of names and personal details of every director of the company is available for inspection to the public at the company’s registered office for a nominal fee. In the UK, Elavon Financial Services DAC trades as U.S. Bank Global Corporate Trust through its UK Branch from its establishment at 125 Old Broad Street, Fifth Floor, London, EC2N 1AR (registered with the Registrar of Companies for England and Wales under Registration No. BR020005). Authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority and with deemed variation of permission. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website.

All banking services are provided through Elavon Financial Services DAC. U.S. Bank Global Corporate Trust Limited and U.S. Bank Trustees Limited are Trust Corporations and not banking institutions and are not authorised to carry on banking business in the United Kingdom, Ireland or any other jurisdiction.

Elavon Financial Services DAC, trading as U.S. Bank Depositary Services, is regulated by the Central Bank of Ireland and is registered in Ireland with the Companies Registration Office Reg. No. 418442. The registered office is Block F1, Cherrywood Business Park, Loughlinstown, Dublin 18, Ireland D18 W2X7.

Elavon Financial Services DAC Luxembourg Branch (trading as U.S. Bank Depositary Services Luxembourg) is registered in Luxembourg with RCS number B244276 and Registered Office: Floor 3, K2 Ballade, 4, rue Albert Borschette, L-1246 Luxembourg, regulated and authorised by the Central Bank of Ireland (CBI) as well as by the Commission de Surveillance du Secteur Financier (CSSF). Details about the extent of our authorisation and regulation by the CBI and the CSSF are available from us on request.