We offer a few different options to keep you up to date with your Zelle® transactions.
The following notifications are automatically sent to your primary email address on file.
- When your Zelle® preferences are modified
- When a recipient's information is changed or is invalid
- When money has been sent or received to or from your account
Optional notifications can be sent via text message and push notification* when:
- Funds are sent to your recipient.
- The recipient receives their money.
- Money has been requested from you.
- Money is sent to a recipient that's not enrolled in Zelle®.
Optional text alerts and push notifications can be added or removed at any time. Turning on the optional Zelle® push notifications enrolls you for all the alerts listed above. Push notifications are only available on the mobile app.
How to add or change optional text alerts in online banking
- Choose an account from your dashboard then select the Account services tab.
- From the Alerts & notifications section select Account alerts.
- From under Notifications on the left select Zelle®.
- Select the alert you would like to modify and toggle it On or Off.
- Complete steps 1-3 for each alert you'd like to modify.
How to add or change optional text alerts in the U.S. Bank Mobile App
- From the main menu select Notifications, then choose Zelle®.
- Select the alert you would like to modify and toggle it On or Off.
- Complete the previous steps for each alert you'd like to modify.
How to add or remove push notifications in the U.S. Bank Mobile App
- From the main menu select Notifications, then choose Zelle®®.
- Use the toggle to the right of Push notifications to them On or Off.
More information
To receive alerts via text message, a registered mobile device is required. See: How do I establish a registered cellular device on my profile?