No. Once you've placed your order, we begin processing right away. Please be sure to double check your order details before submitting your exchange. If you no longer need your order, return the currency to your local branch.
Full order returns within seven days of purchase:
Full or partial returns after seven days of purchase:
Please note, due to economic and political conditions, there may be some circumstances where we cannot accept a return. To begin the return process, schedule an appointment with your local branch.
More information
Foreign exchange transactions occur when converting U.S. Dollars into a foreign currency, or vice versa. U.S. Bank determines in its discretion the applicable currency exchange rate it assigns to your foreign exchange transaction. We consider many factors in determining currency exchange rates, including our desired rate of return, risks taken, costs involved and services provided.
Our currency exchange rates are different from rates (1) offered or reported by third parties; (2) offered by us at a different time, at a different location, to different customers or for a different transaction amount; or (3) relating to different payment channels, media or products (such as bank notes, checks and wire transfers). The customer (and not U.S. Bank) is solely responsible for any liability or loss incurred relating to foreign exchange pricing fluctuation.