If you believe a consumer report contains wrong information, you have options to dispute it.

• Contact the Consumer Reporting Agency (CRA) that made the report, such as:
  
  • Equifax dispute website or call 800-685-1111. 
  • Experian dispute website or call 888-397-3742. 
  • TransUnion dispute website or call 800-916-8800.
• Send us a written request with the following information:
  
  • Your full name, address, and phone number.
  • Full account number and account type (e.g. credit card, personal loan, checking).
  • Specific details of what you're disputing, including an explanation of why it's incorrect. 

For your convenience, a Consumer Report Dispute Form is available to print and fill out with this information.

We'll also need copies of supporting documentation, such as:

• The relevant portion of your consumer report containing the alleged error.
• Monthly statements reflecting account activity.
• A police report or a fraud/identity theft affidavit.

When you're ready, refer to the table below to send the case to the correct team. Once received, we'll review the details and send a written response.