Let's start with explaining what we mean by external bank accounts. An external bank account is a checking or savings account that's with another financial institution. You can add or remove an external payment account at any time. However, the existing information can't be edited. Instead, it'll need to be removed, then added again.

If your external payment account isn't showing after adding it or you're experiencing other technical difficulties, contact us at 800-987-7237. We accept relay calls.

To add or remove an external payment account

1. Start from online banking or the U.S. Bank Mobile app dashboard.
2. Select the account to pay, then choose Make a payment.
3. Choose Pay from.
4. To add:
   
   1. Choose Manage non-U.S. Bank accounts.
   2. Select Link a bank account.
   3. Enter the routing and account number, then select Add account.
      Note: If the message "Request temporary deposit" appears, follow the on-screen steps to continue. See also: What are Microdeposits?
5. To remove:
   
   1. Choose Manage non-U.S. Bank accounts.
   2. Select the trashcan icon to the right of the account number.
   3. Then, select Remove to complete the action.

To hide, show or removed a linked external account from your dashboard, see: How do I manage my linked external accounts?