KNOWLEDGE BASE

What can a Shared Access user see and do?

Most of what a Shared Access user can do is view-only, yet there are a few situations when they're allow to do more. Here's an overview: 

What Shared Access users can do with delegated accounts 

  • View-only:
    • Account summary, balance details, spend analysis reports and rewards balances. 
    • Transaction history (excluding check and deposit slip images). 
    • Statements for loans, lines of credit, lease, and investment accounts. 
  • Create and manage nicknames in their profile. 
  • Hide and un-hide accounts from their dashboard. 
  • Include accounts in total assets and liabilities (Wealth delegates only). 
  • Access our investments mobile app (when an investment account is delegated). 
  • Access our trust mobile app (when a trust account is delegated). 

What Shared Access users can't do with delegated accounts 

  • Use mobile check deposit. 
  • Intentionally overdraw an account. 
  • Transact between U.S. Bank accounts and external accounts (e.g., internal transfers or wire transfers). 
  • Create, edit, or cancel recurring account transfers or payments. 
  • Edit or cancel one-time transfers scheduled 30 days in advance or more. 

Wealth and business account owners 

If you have a Wealth or business account, you have options beyond what's listed above. This includes granting the Shared Access user transaction privileges, which allows them to: 

  • Complete transfers between your accounts with U.S. Bank. They can be one-time transfers or future-dated transfers (not to exceed 30 days in advance).
  • Schedule payments to external billers using bill pay, as set up by the owner or administrator.
  • Edit or cancel any one-time pending or future-dated transfer they've made. 

More information

  • Business and personal accounts have separate mobile and online banking profiles. Therefore, when the owner sends a Shared Access invitation, it's only valid for that specific banking profile. For example, if a business owner sends a Shared Access invitation, it's only good for that owner's business account profile, not their personal one.
  • Please note Shared Access cannot be granted to Authorized Users on personal credit cards.
  • Owners and administrators can review Shared Access user transactions immediately within the U.S. Bank Mobile App. These are found in the Shared Access Manage Users dashboard.
  • We send paper letters when one of the following actions occurs:
    • A user is granted shared access.
    • Access levels have changed.
    • The access to certain money movement products has changed.
    • Daily limits are changed.