If you're having trouble logging in, your device may have an update available. If you don't have an update available, make sure you have one of the following compatible devices:

• An iPhone or iPad with iOS 14 and up
• An Android phone with OS 11.0 and up

If your device isn't listed or if you have an Android tablet, you'll need to log in another way. You can use a different device or visit our full site to access your account. 

If your device is compatible and you're still having issues, try this: 

1. Uninstall the U.S. Bank mobile app.
2. Turn off your device for one minute and turn it back on.
3. Install the U.S. Bank mobile app again and log in.