KNOWLEDGE BASE

How do I enable Siri to check my account balance on my iPhone/iPad?

You can use Siri to find out what your account balance is without logging in, here's how:

  1. Check to see if you meet the following requirements:
    • U.S. Bank Mobile app installed
    • Siri enabled on the device
  2. If the requirements are met:
    1. Log into the U.S. Bank Mobile App.
    2. Select the Menu icon, then the gear icon.
    3. Select Login preferences.
    4. Use the toggle to Allow Siri Balance Request.
    5. You may be asked if you'd like to use "U.S. Bank with Siri". Select OK to complete the setup.

You can verify your setup was successful by following these steps:

  1. Activate Siri by saying Hey Siri” or push and hold the home button. 
    • If you're using more than one bank app, you must say "U.S. Bank" in the request.
  2. Ask for the balance by account type or account nickname.
  3. Siri will display the results on the screen. They won't be read out loud.
    • If more than one account matches the description of the request, select it from the choices provided to see the details.
    • The balances displayed in Siri will match the balances on the account dashboard (i.e. available balance for checking/savings accounts and balance owed for credit cards).

*Older devices may not have this functionality if the required iOS system isn't supported on the device.