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How do I view, edit, or cancel bill payments?

If your bill pay payment is pending, you can make changes to it using digital banking. If it's in process, or is a same-day payment, it can't be changed. 

Please be aware, this process only changes a pending payment, not the biller's information such as the name or address. To change a bill's information, see: How do I update my biller's information?

To view, edit, or cancel a pending payment using digital banking

  1. Select Transfer & pay, then select Pay bills.
  2. Choose the biller to display the details.
    • To view your bill payments: Select the Activity tab. There you'll find any scheduled or paid bills.    
    • To edit a bill payment: Select the desired payment in the "Upcoming payments" section. Make your changes and select Save.
    • To cancel a bill payment: Select the desired payment in the "Upcoming payments section". Choose Remove this payment at the bottom of the page, then Yes, remove payment.

To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.