KNOWLEDGE BASE

How do I cancel a request for funds with Zelle?

We can help you cancel a request for funds with Zelle® when it's in a pending status. 

To cancel a request for funds using online banking and the U.S. Bank Mobile App

  1. Select Transfer & pay, then Send & request money with Zelle®.
  2. Select Activity, then choose Requests. 
  3. Select the recipient and choose Cancel Request, then select Yes to confirm.