KNOWLEDGE BASE

How do I order copies of my statements?

Ordering statements in digital banking is easier than ever. Here's a few things to know when ordering statement copies:

  • Up to seven years of statements are available.
  • There may be a fee for statement copies
  • The "document year" is the year in which the document was created. 

Order statements using online banking

  1. Select Accounts at the top of the page, then choose Statements.
  2. Choose an account from the drop-down menu and select the document year. 
  3. Select Order a copy at the bottom of the list of statements.
  4. A pop-up window will appear advising there may be a fee.
    • If you agree, select OK, Continue.
    • If you don't, select Go back.
  5. Select the statements you'd like to order, then select Continue
  6. Review your order.
    • If it's correct and you agree to the fee, select Place order.
    • If it's incorrect or you don't agree to the fee, select Cancel.

Order statements using the U.S. Bank Mobile App

  1. Open the main menu in the upper left corner, choose Statements & docs, then select E-statements on the next screen.
  2. Choose an account and choose the document year. 
  3. Select Order a copy at the bottom of the list of statements.
  4. A pop-up window will appear advising there may be a fee. 
    • If you agree, select OK, Continue.
    • If you don't, select Go back. 
  5. Select the statements you'd like to order, then select Continue
  6. Review your order.
    • If it's correct and you agree to the fee, select Place order.
    • If it's incorrect or you don't agree to the fee, select Cancel.