KNOWLEDGE BASE

How do I lock or unlock my credit card?

You can quickly lock or unlock your card at any time using digital banking.

If you're your card was lost or stolen, review our article: How do I report a credit card as lost or stolen?

To lock or unlock your card using online banking

  1. Select your credit card from the dashboard.
  2. Choose Card controls, then select Lock or unlock card.
  3. Select Lock card or Unlock card to change the status. 

To lock or unlock your card using the U.S. Bank Mobile App

  1. Select your card from the dashboard.
  2. Choose Manage at the top of the screen, then select Lock or unlock card within the "Card Controls" section.
  3. Use the toggle button to lock or unlock the card, then select Done.

To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.