EBPP is a system that allows bills to be created, delivered and paid online. U.S. Bank eBill Service is an EBPP that streamlines biller operations, reduces costs and provides a fast, simple and secure way for customers to view and pay bills.
Improve both customer service and staff efficiency.
See how our latest electronic billing solutions give your customers more ways to pay, which maximizes your ability to get paid on time. The solutions also allow you to apply cash faster and more accurately to improve cash flow.
Why you should automate your receivables.
Convenience
Make it easy for your customers to pay by offering convenient electronic payment options.
Speed
Get paid quickly to increase cash flow and decrease days sales outstanding (DSO).
Efficiency
Improve reconciliation and posting while reducing time and cost.
What is U.S. Bank eBill Service (EBPP)?
eBill Service is a cloud-based electronic bill presentment and payment solution that improves electronic receivables, reduces billing costs and meets customers’ changing payment needs.
What matters most is exceeding your customers’ expectations, while improving your billing processes. Watch how eBill Service enables customers to pay bills conveniently – how, when and where they want.
eBill Service offers choices for customers to make secure payments.
Drive digital adoption with multiple channels, payment types and frequency options all while improving overall customer satisfaction and retention.
Channels
- Online and mobile payments
- Pay-by-Text
- Interactive Voice Response (IVR)
- Client customer service
Payment types
- Coming soon: Apple Pay® and Google Pay™
- E-check
- Credit cards
Frequency
- One-time (guest payment)
- Recurring
- AutoPay
eBill Service has easy-to-use portals for your customers and teams.
Self-service portal for customers.
- Make and schedule payments
- Enroll in payment alerts and paperless billing.
- View billing and payment history.
- Use the 24/7 chatbot to get answers to questions.
Administrative portal for front- and back-office teams.
- Make and schedule payments for customers.
- View customer payment history to answer inquiries.
- Consolidate payments, settlements and remittances from multiple sources.
- Retrieve multiple robust reports.
- Use U.S. Bank VantagePoint® to monitor payments and manage exceptions across U.S. Bank receivables types.
Faster payments accelerate dollars and data.
Instant payments allow you to get money in the door and settle funds quicker.
Get answers to your electronic billing and eBill Service questions.
Electronic bills, also known as eBills, are convenient bill displayed online. Our eBill Service is an effective online bill payment solution for delivering electronic bills to customers and collecting utility payments, insurance premiums, auto or mortgage payments, membership fees and charitable donations. You can also use it to collect payments for state, county and city government clients, such as taxes, licensing fees, vehicle registrations, child support, permits, parking tickets and traffic violations, among others.
eBill Service consolidates payment collections, settlements and remittances from multiple channels, eliminating check collection, return items and exception handling. Alternative payment channels improve cash flow and decrease receivable process costs.
Digital payment and billing expertise from U.S. Bank
The future of consumer bill pay is real-time.
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The next consumer bill pay evolution means better business.
The bill payment hub of the future consolidates multiple payment types into one file for easier business management.
Improve government payments with electronic billing platforms.
State and local governments can use electronic billing to move citizens from standing in line to pay bills to paying them online.
Get expert help with digital and electronic payment solutions.
Find out how ebilling and digital payments can advance your business by speaking with a U.S. Bank team member about electronic bill payment and collecting payments online.
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