Next steps after your Mortgage is Paid in Full (DESCRIPTION) Animation, text, Congratulations! Confetti springs from a house. (SPEECH) SPEAKER: Paying off your home mortgage is a big deal. (DESCRIPTION) A dollar sign in a circle. (SPEECH) At this time, your payment obligation for this mortgage is complete. You no longer need to make your monthly payments to U.S. Bank. (DESCRIPTION) A piggy bank. (SPEECH) No matter what your future homeownership looks like, we want you to be prepared for what happens next. (DESCRIPTION) A checklist with an X in the box next to the first item. (SPEECH) After we receive your final mortgage payoff, you'll receive additional communications from U.S. Bank confirming receipt of your payoff funds and outlining next steps. (DESCRIPTION) A horizontal bar with five sections that are greyed out. A marker above moves from the last box to the first and it turns blue, with the text, Confirmation. (SPEECH) If you need a formal payoff confirmation, you can request a letter by calling 1-800-365-7772. (DESCRIPTION) Text, Monday to Friday, 7 a.m. until 8 p.m. CT, Saturday, 8 a.m. until 2 p.m. CT. (SPEECH) Next, we'll want to verify we have your current address on file. You'll be receiving many important documents, and we need to ensure they're reaching you at the right location. (DESCRIPTION) The marker moves to the second item on the bar and it turns blue. Text, Change of address. A duster dusts dust and a cobweb off an envelope. (SPEECH) You can check and update your address at any time by logging in to the U.S. Bank mobile app or usbank.com and update the mailing address within your profile. (DESCRIPTION) Screens illustrate. (SPEECH) If you are enrolled in U.S. Bank autopay for your home mortgage, we've already canceled that service on your behalf. (DESCRIPTION) The marker moves to the third item on the bar and it turns blue. Text, Autopay. (SPEECH) If you were sending funds to U.S. Bank from another financial institution using an automated method to pay your mortgage, you will need to contact that financial institution to cancel those payments. (DESCRIPTION) Dollar signs move from a computer terminal with a checkmark and an X, to a person standing behind a bank teller window, (SPEECH) Within 20 business days, we'll mail your final escrow analysis and refund any overpayment. (DESCRIPTION) The marker moves to the fourth section and it turns blue. Text, Final escrow analysis. (SPEECH) Finally, we need to release the mortgage lien from the public property records where it was recorded. (DESCRIPTION) The marker moves to the last item on the bar and it turns blue. Text, Lien release. A paper airplane flies into a lock on a chain around a house. The lock and chain disappear and confetti springs from the house. (SPEECH) We'll handle this process for you and send you the final paperwork as soon as it's ready. If you have additional questions about your mortgage payoff or related tax documents, visit our FAQ at usbankhomemortgage.com or call us at 800-365-7772. (DESCRIPTION) Text, Monday to Friday, 7 a.m. until 8 p.m. CT, Saturday, 8 a.m. until 2 p.m. CT. (SPEECH) It's been a pleasure serving you, and we're here for all your future financial needs. Thanks for being a U.S. Bank customer. (DESCRIPTION) Logo, U.S. Bank. Text, Visit u s bank home mortgage dot com. Logo and text, Equal Housing Lender. Some of the services featured in this video require online slash mobile access to your account - eligibility requirements and restrictions may apply. Please see the Digital Services Agreement for more information. Deposit products are offered by U.S. Bank National Association. Member FDIC.